Shipping & Returns

3.1. The prices that are shown on the Internet pages at the time of the order shall apply. Kaputage reserves the right to correct obvious errors.

3.2. All prices are in EUROS and include VAT at the appropriate rate.

3.3. Packaging and shipping costs, which the buyer has to pay on principle, will be added to the prices.

3.4. The purchase price is due immediately with the order. At present the buyer can only pay the purchase price in advance (e.g. cash or by remittance). Goods will not be sent COD and deliveries on account will not be made.

3.5. The goods will be sent to the buyer after receipt of payment and its availability in the account held by Kaputage and shown in the acceptance of the order. The actual accruing freight costs charged by the carriers will be billed for especially bulky or heavy consignments that GLS or another parcel delivery service no longer carries in accordance with its terms and conditions.

3.6. Offers by Kaputage are subject to change without notice and are subject to the reservation that Kaputage obtains the goods itself in time and that they are available, unless otherwise expressly agreed in writing in an individual case. An inability to deliver or non-compliance with delivery dates because of whole or partial non-availability of the goods shall entitle the buyer to withdraw from the contract after the expiry without result of an adequate additional period of time of not less than fourteen days. Payments that have already been made will be returned. The buyer shall not be entitled to further rights in such cases. Kaputage reserves the right to withdraw from the contract as well.

3.7. Kaputage shall inform the buyer of any obstacles to delivery without delay but at the latest within one week.

3.8. Kaputage shall bill a delivery cost share of EUR 5.50 for postage/packing and insurance for a delivery within Germany with a goods value of up to EUR 100.00 in an order. There are no delivery costs for deliveries within Germany with a higher goods value in an order.

3.9. Delivery costs in Europe (outside Germany) are EUR 10.00.

3.10. Unless otherwise agreed deliveries shall be ex store to the delivery address provided by the buyer. Information on the delivery date is non-binding unless the delivery date was confirmed bindingly by way of exception.

3.11. Part deliveries are permitted.

3.12. The goods delivered shall remain the property of Kaputage until full payment.